Unaccompanied minors

Unaccompanied minor service

Our unaccompanied minor service is to ensure your child is boarded onto the aircraft, introduced to the flight attendant, chaperoned during connections and released to the appropriate person at their destination.

• The unaccompanied minor service fee is $150 (plus tax) each way

• 2 or more unaccompanied minors from the same family, traveling on the same flights, will only be charged $150 (plus tax) each way

We won't accept unaccompanied minors when their itineraries include:

• A connection to/from another airline, including codeshare and oneworld^® partners

• Ground / co-terminal connections (unaccompanied minors under 15 years, can't use ground transportation alone)

Guidelines for children traveling alone:

Age range	Restrictions
0-5	Children under 5 years of age may not travel alone under any circumstances.
5-7	Can only travel on nonstop or direct flights. They can't travel on certain flights on smaller aircraft when a flight attendant is not required.
8-14	Can travel on any nonstop or direct flight, or any connecting flight through Charlotte, NC (CLT), Washington Reagan, D.C. (DCA), Dallas Forth Worth, TX (DFW), New York, NY (JFK and LGA), Los Angeles, CA (LAX), Miami, FL (MIA), Chicago, IL (ORD), Philadelphia, PA (PHL) and Phoenix, AZ (PHX).
15-17	Children in this age range don't have to use the unaccompanied minor service, but it's still available to them. When traveling alone, children 16 years of age and older can book online, to book children 15 years of age, you'll need to call Reservations.

Note: Children 2-14 years old can travel as an 'accompanied minor' with someone 16 years or older

At the airport

Check-in & required documents

You'll need to fill out the unaccompanied minor form and any necessary Customs and Immigration documents at the airport ticket counter on the day of departure. The form must remain with the child during the flight. Also:

• Bring proof of age for the child traveling alone (birth certificate, passport, etc.).

• Get a security pass from the airport ticket counter to escort the minor through security to the gate.

• A parent or designated accompanying adult must take the unaccompanied minor to the departure gate and remain until the flight is airborne.

Pickup

• Get a security pass at the ticket counter to meet the child at the gate (U.S. cities only).

• You must show a government-issued photo ID when you pick up an unaccompanied minor.

Schedule irregularities

If a flight changes or is cancelled, or if schedule irregularities occur at any city and it's likely that the minor won't make a connecting flight, we'll call the contacts on the unaccompanied minor form and arrange an alternate flight if necessary.

• If the child has not flown before, take a trip to the airport. Point out the identifiable uniforms of our representatives. Remind the child to ask for assistance only from one of our uniformed representatives.

• Introduce the child to the agent at the ticket counter and at the departure gate.

• Let the gate agent know if the child has never flown before or if he or she has any condition that may require special attention during the flight.

• Provide the child with proper identification and cash for emergencies. On some flights, meals may be available to purchase.

• Provide materials to keep the child occupied and entertained during the flight.

• Keep carry-on luggage to a minimum. Remind the child of the bags that he or she is responsible for. Put an identification tag with the child's name on all bags. Report any losses to our personnel immediately.

• Arrive at the gate before the scheduled arrival time.