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Ticket issuing fees

The ticket handling fee applies to each passenger booking and the amount is the same for each of the passengers.

Fee Schedule

Country of purchase1 Type of journey Purchase at IB office/phone Buy online Change booking at office/phone Refund at office/phone
Germany3 Short-haul €35 Free of charge €30 €30
Long haul €45 Free of charge €30 €30
Algeria Economy short haul DZD 2500 - - DZD 1000
Business short haul DZD 4000 - - DZD 1000
Economy Long Haul DZD 4000 - - DZD 1000
Business long haul DZD 6000 - - DZD 1000
Argentina Short-haul USD 50 Free of charge USD 70 USD 40
Long haul USD 90 Free of charge USD 70 USD 40
Austria Short-haul €35 Free of charge €15 €15
Long haul €45 Free of charge €15 €15
Brazil All USD 60 Free of charge USD 40 USD 25 or 10% refund
Belgium Short-haul €20 Free of charge €30 €30
Long haul €30 Free of charge €30 €30
Chile4 All USD 60 Free of charge USD 30 USD 30
Colombia All <=300 - 15 USD
<=500 - 28 USD
<=800 - 46 USD
>USD 800 - 95
Free of charge Free of charge Free of charge
Costa Rica All USD 25 Free of charge USD 40 USD 40
Cuba All Free of charge Free of charge USD 15 Free of charge
Denmark Short-haul DKK 250 Free of charge DKK 250 DKK 250
Long haul DKK 500 Free of charge DKK 250 DKK 250
Ecuador4 All USD 80/USD 40 Free of charge USD 40 USD 40
Egypt All EGP 250 Free of charge EGP 250 EGP 250
El Salvador All USD 25 Free of charge USD 40 USD 40
Spain2,6 Routes under Public Service Obligation (PSO)5 From 0 € to 6 € Free of charge From 0 € to 6 € From 0 € to 6 €
All other routes €35 Free of charge €35 €35
United States All USD 25 Free of charge USD 25 USD 25
France Short-haul €15 Free of charge €30 €30
Long haul €30 Free of charge €30 €30
Greece Short-haul €30 Free of charge €30 €30
Long haul €45 Free of charge €30 €30
Guinea All Free of charge Free of charge Free of charge Free of charge
Guatemala4 All USD 25 Free of charge USD 40 USD 40
Netherlands3 All €40 Free of charge €30 €30
Italy All €20 Free of charge €30 €30
Ireland3 All €15 Free of charge €30 €30
Israel All USD 50 USD 30 USD 40 USD 40
Mexico All USD 25 Free of charge USD 25 USD 25
Nigeria All USD 30/75 Free of charge USD 40 USD 40
Morocco All MAD 400 Free of charge MAD 300 MAD 300
Poland All PLN 100 Free of charge PLN 120 PLN 120
Portugal All €30 Free of charge €40 €30
Panama All USD 25 Free of charge USD 40 USD 40
Paraguay All Free of charge Free of charge Free of charge Free of charge
Peru4 All USD 25 Free of charge USD 40 USD 40
Puerto Rico All USD 25 Free of charge USD 25 USD 25
Czech Republic Short-haul CZK 800 Free of charge CZK 750 CZK 750
Long haul CZK 1000 Free of charge CZK 750 CZK 750
Dominican Republic Short-haul Free of charge Free of charge USD 15 USD 25
Long haul USD 15 Free of charge USD 15 USD 25
United Kingdom3 All GBP 10 Free of charge GBP 30 GBP 15
Romania All €25 Free of charge €30 €30
Russia All €35 Free of charge €30 €30
Senegal All Free of charge Free of charge Free of charge Free of charge
South Africa All ZAR 250 Free of charge ZAR 300 ZAR 300
Sweden Short-haul SEK 250 Free of charge SEK 250 SEK 250
Long haul SEK 500 Free of charge SEK 250 SEK 250
Switzerland Short-haul CHF 40 Free of charge CHF 40 CHF 40
Long haul CHF 80 Free of charge CHF 40 CHF 40
Turkey Short-haul €30 Free of charge €30 €30
Long haul €60 Free of charge €30 €30
Uruguay Short-haul USD 32 Free of charge USD 40 USD 40
Long haul USD 70 Free of charge USD 40 USD 40
Venezuela All USD 25 Free of charge USD 40 USD 40

 

Management fees are non-refundable unless you request a refund due to a delay, flight cancellation and/or flexible booking in markets within the European Union.

1Country of purchase: country of ticket origin from where the issuance fee is calculated. the country of ticket origin from which the issuance fee is calculated. For countries of purchase not listed in the table, the service fee is 0. For tickets purchased with Avios the service fee is EUR 15.00 (Serviberia/phone) per ticket and USD 24.00 for tickets issued in the United States. The change or refund fee is EUR 25.00 per ticket and USD 40.00 for tickets issued in the United States (free for tickets with a Platino account holder for the purchase and also for the change or refund with a Platino account holder or class G).

2Booked on iberia.com and issued: by phone (Serviberia) will be charged EUR 35. Booked on iberia.com and issued at Iberia offices will be charged a service fee of EUR 35.

Pick up at travel agencies (only in Spain): Each travel agency is free to set its own schedule of handling fees for tickets booked and purchased through www.iberia.com.

3Origin UK, Germany, Ireland, Netherlands, Slovenia, and Finland when purchasing on iberia.com: If you use a corporate credit card to pay for a purchase in the mentioned markets, you will be charged between 0.9% and 2.70% per passenger, up to a maximum of €35, or £30 in the UK. Additional charges do not apply to tickets purchased with Avios, or to payments for any other optional services (such as ticket changes, advance seat reservations, additional baggage, special baggage, etc.).

4Service fee charged for tickets purchased/reissued at our airport offices. From Chile, a charge of USD 75 will be applied. Origin Ecuador, USD 80 per purchase and USD 40 per reissue. Origin Guatemala, USD 25 per purchase and USD 40 for reissue and refund. Origin Peru, a charge of USD 40 will be applied.

5Routes under Public Service Obligation (PSO) to which a charge of 6 EUR will apply:For the routes IBZ-PMI, MAH-PMI, IBZ-MAH in classes A, O & Q. For the routes LEI-SVQ, BCN-BJZ, BJZ-MAD in classes A & O. And, for the routes MAD-MAH (from November to April), LEI-MLN, GRX-MLN & MLN-SVQ in classes A, O, Q & N.

6Ticket issuance fees, including those for routes under Public Service Obligation (PSO), will be subject to the same cap criteria applied for resident and/or large family discounts on the already subsidized amount

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