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Flight flexibility guidelines for Colombian nationals travelling to the UK

Due to the visa application for Colombian citizens to enter the United Kingdom, we are implementing the following travel guide because besides the additional cost, the waiting times for the application and authorisation are taking at least 1 month.

In view of this situation beyond Iberia's control, if you are flying from 25 December 2024 from Colombia on flights operated by Iberia and you have purchased your ticket directly on our websites or on our Call Center until 26 November, you have the possibility to book on any flight on the same route or up to 300 km away, within one year. If you have purchased your ticket to travel with us in a travel agency, you must contact them to modify your reservation.

If you have booked a flight that may be affected, enter your contact details here Booking management so we can notify you any important changes to your trip through Iberia conecta.


Check whether your flight allows date changes or the processing of a voucher directly through Booking management. If not and your flight is scheduled to depart in the next 48 hours, please call our Customer Service

Flight arrival and departure information

We recommend that you check the status of your flight before Arrivals and Departures you go to the airport.

We apologise for any inconvenience caused by this circumstance, which is beyond Iberia's control, and we sincerely appreciate your understanding.

Visa application for Colombian citizens to enter the United Kingdom

Due to the new immigration rules that came into force on 26 November 2024 and effective from 24 December 2024, all Colombian citizens will require a VISA to enter the United Kingdom, which must be processed in the traditional manner through the Embassy of the United Kingdom rather than electronically (ETA).

More information on the UK government website, GOV.UK/Immigration rules.

New requirement to travel to the United Kingdom from 2025

In order to enter or transit the UK, UK authorities will ask for an Electronic Travel Authorisation (ETA), a mandatory digital form to:

  • Non-European citizens who don't fulfil the requirements will need an ETA from 8 January 2025 and can apply from 27 November 2024.

  • European citizens will need an ETA from 2 April 2025 and will be able to apply from 5 March 2025.

It is advisable to apply as far in advance as possible. To process the Electronic Travel Authorisation (ETA) or get more information, please visit this page GOV.UK/electronictravelauthorisation.

New requirement to travel to Israel

As from 1 January 2025, the Israeli Government is asking all passengers from countries that do not require a visa who want to enter Israel to fill out a digital ETA (electronic travel authorisation) form.

This document will have to be validated by the Israeli authorities at least 72 hours prior to entering the country. Only then can it be accessed. This document is valid for two years from its issuance and allows you to stay in Israel for up to three months. For your application, it will be necessary to have a valid passport. You can apply for the ETA-IL and get more information here.

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