Hand luggage
Did you know that with all our fares you can take a carry-on bag and a personal accessory on board? Check the conditions, find out how to stow your luggage on board, and discover the restrictions.
Before travelling
Weight, measurements, what you can and can't take... Check this information before you fly.
Did you know that with all our fares you can take a carry-on bag and a personal accessory on board? Check the conditions, find out how to stow your luggage on board, and discover the restrictions.
Check the maximum measurements and weight for checked baggage, and the number of items included free of charge in your fare. You can also add an additional 15 kg, 23 kg or 32 kg bag so you only pay for what you need.
Recommendations about your checked baggage
Packing your bag, dropping it off at the check-in desk, labelling it if you're taking a connecting flight, collecting it at the destination airport... We tell you everything you need to know.
For athletes, musicians and in general for any other passengers with oversized baggage...
Travelling with small children requires special care and attention, and of course luggage appropriate to their needs.
Your best friend can travel with you, either in the hold or the cabin. Find out more about each case and the documents you need.
What electronic devices can you take and/or use on board?
More information
For safety reasons, dangerous goods cannot be checked in. Find out what they are:
More information
For your peace of mind, you can declare a value for your checked baggage.
More information
Need more information?
If you still have questions, please refer to our Baggage FAQs.
Had an incident with your baggage?
If there's an incident with your baggage at the destination airport, you can more information here. We'll do everything we can to resolve the issue as soon as possible.
If you left any belongings on board our planes, in our VIP lounges or in the Unaccompanied Minors (UMs) rooms, contact our lost and found department, presenting your ID or passport. We keep these items for a maximum period of one month.