train&fly

A single ticket for your train and plane journeys

The fastest, cheapest and most sustainably way to connect you to the world

How your Train & Fly ticket works

You can buy your single combined ticket on iberia.com, through our ticket sales offices or at your travel agency. And get your boarding passes on Online check-in from the day before and up to 2 hours before the departure of the flight.

No, these trains don't run to the airport so you will have to use the Renfe Cercanías service to get to/from the station. This service is included in the combined ticket so you don't need to buy another one. To make the transfer as convenient as possible, you will have at least 2 and a half hours between connections.

On train journeys and station-airport-station connections, your luggage is your responsibility. Your free baggage allowance will be indicated on your ticket.

Where can tickets be purchased?

You can buy your single combined ticket on iberia.com, through our ticket sales offices or at your travel agency.

Is it one ticket or are there two?

One single ticket, with two "boarding passes", one for the plane journey and another for the train journey.

Where do you check in?

At Online check-in from the day before and up to 2 hours before the scheduled flight departure time.

Who runs the train journey?

The train journey is run by the RENFE company.

What is new about this service?

It allows plane journeys to be connected with train journeys, broadening the current coverage of the Iberia destination network. You will be considered a connecting passenger, which includes the advantages and guarantees that correspond in the event of cancellations and/or delays.

Can I accumulate or redeem AVIOS for the train journeys?

The train journeys do not allow AVIOS to be accumulated or redeemed.

And can I accumulate points for the +Renfe loyalty program?

This option is not currently available for the train/plane intermodal product.

Do the connecting trains run to Madrid airport?

The trains included in the intermodal product to/from your final destination leave/arrive from/to train stations located in the city (Chamartín /Atocha), so you will need to use the Renfe Cercanías service for the transfer between the airport and train station. This journey is included in the intermodal ticket so you don't need to buy a separate ticket.  To make the transfer as convenient as possible, you will have at least 2 and a half hours between connections. If you don't want to use this option, there are several other public transport options you can use but they are not included in the intermodal ticket.

What is the price of the train ticket?

The train ticket to the destination is included in the price of the airline ticket. It is a single ticket from the origin to the final destination.

If I buy a Business class ticket, what class can I travel in on the Renfe journey?

The Business fare for this combined product gives you access to the premium option with a comfort seat on Renfe.

Which special services can I request on the train?

Iberia does not offer special services for the train journeys, only for the airplane route. Only the service to attend to Passengers with Reduced Mobility is considered which, in any case, must be requested directly from Renfe.

Does the train have wheelchair access?

Yes, but remember, if you need assistance you must request it specifically from Renfe, either by calling 91 214 05 05 or in person at any Customer Service Centre. This service does not include the transfer between the train station and the airport (and vice versa), but the public transport systems that connect the train station and airport have wheelchair access.

At the airport this service is provided by AENA.

Passengers with reduced mobility

Are escort services for minors or group reservations available?

Minor Escort services and reservations for more than 9 passengers are not currently available for intermodal tickets. To contract the services mentioned above, you will have to contact the companies that operate the routes directly.

Can seats be reserved for the train journey?

Seats cannot be reserved, these are assigned automatically at check-in.

In case of a change in the train schedule which does not allow me to connect with my flight, what should I do?

So that Iberia can manage your incident in the airport and provide you with the necessary assistance you must present written proof of the incident that will be provided to you in the train station by RENFE.

In case the train is delayed or the flight is cancelled, what should I do?

Iberia must provide you with a document that justifies the delay.

If I bring excess baggage, how can I process it?

You can process excess baggage for the flight at Booking management or at the airport, although the website is recommended because it is cheaper.

For the train journey, you must consult with Renfe to see if they accept excess luggage and under what conditions.

  

Loading...