There is a free pick-up, parking, custody and delivery service at Madrid and Barcelona airports.
Enjoy this service:
3 days for domestic flights with destination Canary Islands or international flights to Europe, Middle East and Africa (except Dakar).
7 days for flights with destination America, Asia and Dakar.
Clients with a return ticket in full fare Business class, on flights operated by the Iberia Group (Iberia, Iberia Express and Iberia Regional Air Nostrum).
Clients holding the Club Iberia Plus Infinita, Infinita Prime, Platino Prime, Platino, Oro or Iberia Singular cards travelling with a return ticket on flights operated and/or sold by the Iberia Group, regardless of fare or travel class, including tickets issued with Avios.
Note: For flights operated by Iberia for LEVEL, none of these benefits apply.
By phone (up to 12 hours before your arrival at the airport):
In Madrid: 91 393 73 37 Bookings: 7:00 am to 10:30 pm
In Barcelona: 93 297 13 81 Bookings: 7:00 am to 10:30 pm
Online (up to 24 hours before your arrival at the airport):
In Madrid: mad.parking.vip@aena.es
In Barcelona: vip.aeroportbcn@saba.eu.
When picking up the vehicle, they will request your Club Iberia Plus Infinita, Infinita Prime, Platinum Prime, Platinum, Gold or Iberia Singular card, as well as boarding passes from flights with Iberia Group.
If you are a Business client, they will request your boarding passes for the flights in Business. If you do not show them, the provider will charge you for the service the corresponding fees.
You have a certain amount of time before your flight departs to get your ticket and check your baggage
A service for finding the objects you left on the aircraft or at Iberia facilities and which were found at any of the stopovers along your route.
Everything you need to know to ensure your bags and belongings can accompany you on your trip: weight, measurements and what you can and can't take.
