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Flight flexibility due to recent events in Guatemala

Due to the road closures and access to the capital city, we are launching this flexibility for customers who need to change their travel plans.

Faced with this situation beyond Iberia's control, if you are flying between 19 and 22 March 2025 to/from Guatemala on flights operated by Iberia and you have purchased your ticket directly on our website or on Serviberia until 19 March 2025, you can change the date of your reservation to fly between 19 March and 5 April 2025. If you bought your ticket to fly with us through a travel agency, you must consult the agency to modify your booking.

If you have booked a flight that may be affected, enter your contact details here Booking management so we can notify you any important changes to your trip through Iberia conecta.

Check whether your flight allows date changes or the processing of a voucher directly through Booking management. If not and your flight is scheduled to depart in the next 48 hours, please call our Customer Service

Flight arrival and departure information

We recommend that you check the status of your flight before Arrivals and Departures you go to the airport.

We apologise for any inconvenience caused by this circumstance, which is beyond Iberia's control, and we sincerely appreciate your understanding.

New requirement to travel to the United Kingdom from 2025

In order to enter or transit the UK, UK authorities will ask for an Electronic Travel Authorisation (ETA), a mandatory digital form to:

  • Non-European citizens who don't fulfil the requirements will need an ETA from 8 January 2025 and can apply from 27 November 2024.

  • European citizens will need an ETA from 2 April 2025 and will be able to apply from 5 March 2025.

It is advisable to apply as far in advance as possible. To process the Electronic Travel Authorisation (ETA) or get more information, please visit this page GOV.UK/electronictravelauthorisation.

New requirement to travel to Israel

As from 1 January 2025, the Israeli Government is asking all passengers from countries that do not require a visa who want to enter Israel to fill out a digital ETA (electronic travel authorisation) form.

This document will have to be validated by the Israeli authorities at least 72 hours prior to entering the country. Only then can it be accessed. This document is valid for two years from its issuance and allows you to stay in Israel for up to three months. For your application, it will be necessary to have a valid passport. You can apply for the ETA-IL and get more information here.

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