Activities at the destination

In order to recommend activities at the destination that improve the travel experience, Iberia website makes a catalog of third-parties services available to its passengers, this being a mere communication of available offers. These activities are contracted directly with the supplier, who is responsible for marketing and service. Iberia facilitates, to the best of its ability, communication with the supplier for these contracts and, on occasion, cancellation services in manage my booking, but is not responsible for the supplier's service, nor for any modifications or disruptions that may occur as a result of the service provider change or cancelation. Iberia is neither responsible of any disruption that can happened as result of a modification or cancellation of the flight contracted with Iberia.

In order to recommend activities at the destination that improve the travel experience, Iberia website makes a catalog of third-party services available to its passengers, this being a mere communication of available offers. These activities are contracted directly with the supplier, who is responsible for marketing and service. Iberia facilitates, to the best of its ability, communication with the supplier for these contracts and, on occasion, cancellation services, but is not responsible for the supplier's service, nor for any modifications or disruptions that may occur as a result of the service provider chnage or cancelation. Iberia is neither responsible of any disruption that can happened as result of a modification or cancellation of the flight contracted with Iberia.

Once you have selected an activity from the list of activities offered, you can access its details page to choose the day, tickets type, enter personal information, and lastly complete the payment.

Following your flight booking, we recomend you with a list of activities offered during your travel dates by third parties. In the activity details, there is a calendar allowing you to select your favorite date for the activity.

Activities are recommended starting the day after your flight arrival.

Iberia's website gives you the best selection of activities based on your travel dates and traveler profile.

You can make a reservation under someone else's name. Some activities are nominal, in that case it may be necessary to include attendees' details when making a reservation. Also, in certain situations, activity participants are required to identify themselves at the entrance.

Details on activity language(s) can be found on the activity details.

Credit card payment is necessary to complete the activity booking.

Your flight dates appear pre-selected, but you can choose to book an activity or experience further to your travel dates, as long as there is availability.

An activity summary can be found in the activity details. Alter selecting the different options, you can proceed to payment. Once the reservation is complete, you will receive a confirmation email from the provider with all the relevant information (hours, meeting location, etc.) and a follow-up email with your tickets. In your tickets you can find all the organizer contact details. For questions or clarifications, you may contact directly the organizer.

You can choose number of participants in activity's details, each activity's limit is different. During the purchasing process the system itself informs you whether the petition is feasible.

Once you access activity details, organizer available rates are displayed.

Generally speaking, activities are shared. If it's a private activity, it will be detailed in the reservation.

Activity payment is limited to the following credit and debit cards; Visa, American Express, Diners Club, and MasterCard (except Maestro card). Electronic Visa, 4B, and Red 6000. If, when charging your card, the issuing bank refuses to authorize the charge, we will notify you of the issue and the reservation will be considered as incomplete.

Your reservation is only considered complete if the payment has been received. If you have received a credit card charge but haven't received a confirmation email, access Iberia > Booking Management > Your experiences, with your flight code, to manage your activity.

The prices are displayed in various currencies, but payments are always made in euros.

As soon as your reservation payment is completed, you will receive a confirmation email. In a follow-up email, you will receive the tickets and the organizer contact information details. For your tickets, we depend on the event organizer, therefore sometimes this second e-mail may take a while to be sent.

As soon as your reservation is completed, you will receive a first confirmation email from the provideer. In a follow-up email, you will receive the tickets and the organizer contact information details. Tickets will grant you access at the event entrance or contact person on the event date. It is not necessary to print your tickets; you can carry them on your tablet or mobile phone. If you have received a credit card charge but haven't received a confirmation email, using your flight code, access Iberia > Booking Management > Your experiences, to manage your activity and download your tickets through the module that facilitates Iberia in its website only for informative and activity cancellation purposes.

Using your flight code, you can access Iberia > Booking Management > Your experiences, to manage your activity and download your activity tickets through the module that facilitates Iberia in its website only for informative and activity cancellation purposes.

As a general rule, reservations dates cannot be changed; please double-check the specific information for each activity before completing the reservation. In your tickets you have the organizer terms and conditions for your reservation.

The organizer cancellation policy determines whether it is possible. Typically, cancellations are allowed up to 24 or 48 hours prior to the start of the event. Using your flight code, enter Iberia > Booking Management > Your experiences, to check if you are in the activity's cancellation period through the module that facilitates Iberia in its website only for informative and activity cancellation purposes. If it is possible to cancel it, you can do it there.

As a general rule, if you have a duplicated payment, you may have two reservations. Using your flight code, you can access Iberia > Booking Management > Your experiences, to manage your booking and if necessary cancel them through the module that facilitates Iberia in its website only for informative and activity cancellation purposes. If you are still having trouble accessing your tickets, contact us at help@globick.com

Contact the activity organizer if you want to add or remove participants details from your reservation. In your tickets you can find all the organizer contact details.

Several things may have happened:

• That you received the email but it was marked as spam or "unwanted mail."
• That for some reason still hasn't arrived (for instance, due to a mail server delivery delay). Please wait a few hours to verify it again.
• There might be a mistake with the email address you provided to us (for instance instead of .com, an accent, a forgotten or transposed letter...).

Please verify that the payment was made correctly (reservations are only considered completed if payment was successful). Using your flight code , you can access Iberia > Booking Management > Your experiences, to manage your reservation and download your tickets through the module that facilitates Iberia in its website only for informative and activity cancellation purposes. If you are still having trouble accessing your tickets, contact us at help@globick.com

In your tickets you can find all the organizer contact details. If you have not received the email with your tickets, please review "I did not receive my activity booking confirmation email, what should I do?"

You can request your invoice at support@globick.com.

If a flight is canceled, you'll either get a refund for the nominal amount of the ticket or offered the option to enjoy it at a different date. We will try to provide you sufficient advance notice of any cancellations. If you are eligible for a refund, it will be refunded to the credit or debit card you used to purchase your tickets.

If a flight is delayed and it limits the attendance to the reserved activity, you'll either get a refund for the nominal amount of the ticket or offered the option to enjoy it on a different date. If the delay is longer than 24 hours, we will try to provide you sufficient advance notice. If you are eligible for a refund, it will be refunded to the credit or debit card you used to purchase your tickets.

In the event of the organizer cancelling an event, you will either get a refund for the nominal amount of your tickets or offered the option to enjoy it at a different date. All efforts will be made to provide you sufficient advance notice of any cancellations. If you are eligible for a refund, it will be refunded to the credit or debit card you used to purchase your tickets.

If the event of the organizer postponing an event, you will have the option of switching your tickets to a new date or receiving a refund for the nominal amount of your tickets. Please keep in mind that the organizer will decide whether to offer a refund or a change. If you are eligible for a refund, it will be refunded to the credit or debit card you used to purchase your tickets.

Once the event organizer confirms your reservation, we'll send you an email with ticket details including all the event information (hours, meeting location, etc.). In your tickets you can find all the organizer contact details. For questions or clarifications, you may contact directly the organizer.

All information regarding the start time and location of the activity is contained in the tickets sent by email. In your tickets you can find all the organizer contact details.

For questions or clarifications on bringing food to the activity, you may contact directly the organizer. In your tickets you can find all the organizer contact details.

For questions or clarifications on your pets joining you for the activity, you may contact directly the organizer. In your tickets you can find all the organizer contact details.

All details on the activity start time, location and other information is contained in the tickets (sent to you by email). In your tickets you can find all the organizer contact details. For questions or clarifications, you may contact directly the organizer.

If the event of COVID-19 restrictions on your activity, they will be detailed on your tickets. You can get in touch with the event's organizer for any information regarding the COVID-19's restriction measures. In your tickets you can find all the organizer contact details.

If there are any restrictions on your activity, these will be noted in the tickets. You can get in touch with the activity's organizer for any additional information. In your tickets you can find all the organizer contact details.

Verify the information about the meeting point that appears in your tickets and make sure you are in the designated location. If things weren't as expected, we advise you to call the event organizer. In your tickets you can find all the organizer contact details.

Please get in touch with the organizer if you accidentally lost some of the paperwork and are unable to retrieve it before the activity starts. In your tickets you can find all the organizer contact details.

Unfortunately, after a reservation has been made, we are unable to contact the organizer to inform on a change of names. Please reach directly with the organizer to manage the change. If the change is allowed, make sure the person who collects the tickets has the original confirmation email and a legitimate form of identification. We also recommend you to carry a note from the entry's owner authorizing the new user.

In your tickets you can find all the organizer contact details. If you have concerns once the activity is completed, you may contact directly the organizer.

If you lose something during an activity, please contact the organizer directly. In your tickets you can find all the organizer contact details.